Description
Tired of manually combing through Yelp reviews to understand what customers really think?
This AI-powered workflow automates the entire feedback analysis process — from scraping Yelp reviews to summarizing key insights and delivering clear, actionable intelligence. Whether you're a local business owner, marketer, or agency, this tool helps you quickly uncover what’s working, what’s not, and how to improve — all without reading a single review line by line.
Built using n8n, GPT-4o, and scraping tools, it captures reviews, identifies patterns (like recurring praises or complaints), and summarizes findings into a simple dashboard or Google Sheet — giving you an edge in customer experience, reputation, and growth.
🔍 What It Does
✅ Scrapes public Yelp reviews from selected business pages
✅ Extracts review content, star ratings, dates, and keywords
✅ Uses GPT to summarize common themes and sentiments
✅ Highlights most frequent complaints, praises, and suggestions
✅ Organizes insights into structured formats (Sheet, Notion, Email, etc.)
💡 Why Use This Workflow?
⚙️ Automate reputation monitoring and feedback analysis
🧠 Understand real customer sentiment without reading every review
📉 Detect recurring service or product issues early
📈 Improve customer experience with data-backed decisions
🕒 Save hours of manual review reading and spreadsheet work
👤 Who Is This For?
✔️ Local Business Owners – Monitor and respond to customer feedback proactively
✔️ Marketing Teams – Understand brand perception and review trends
✔️ Agencies – Offer automated review insights and improvement strategies to clients
✔️ Hospitality & Retail – Uncover what drives positive (or negative) guest experiences
✔️ Product Teams – Use reviews to guide feature updates or service enhancements
