🔧 Classify Bugs in Linear with GPT-4 and Assign to Teams

Description

Seamlessly automate bug triage with this AI-powered workflow. Built for product and engineering teams, it classifies Linear issues using GPT-4 and intelligently assigns them to the correct internal team — so nothing slips through the cracks.

👥 Who Is This Agent For?

💻 Engineering Teams

Streamline bug routing without manual triage and reduce overhead in managing tickets.

📋 Product Managers

Ensure bugs land in the right team’s backlog for faster response and resolution.

🧠 AI & Automation Enthusiasts

Explore how to embed GPT-4 into real-world workflows for intelligent decision-making.

❌ What Problem Does It Solve?

🚫 Manual bug classification is error-prone and time-consuming

🚫 Product/engineering teams waste time deciding who should handle each issue

🚫 Bugs without clear ownership get overlooked

🚫 Repetitive triage work is not scalable across fast-moving teams

✅ The Solution

This AI-powered workflow automatically classifies and assigns Linear issues using GPT-4, based on custom team responsibilities.

✨ Smart Bug Classification

GPT-4 analyzes ticket titles and descriptions to determine which team is best suited to handle each issue.

📋 Team Ownership Mapping

You define team roles and responsibilities in one central node — which GPT uses to match issues accurately.

🔀 Conditional Filtering

Only triages issues that have a label and description, and are in a specific state — ensuring quality inputs.

🛠️ Automatic Team Assignment

Once classified, the issue is moved to the correct team’s board inside Linear.

📣 Slack Notification for Edge Cases

If GPT can’t confidently assign a bug, the system notifies a human for review — ensuring accountability.

🔄 How It Works — The Process

🧲 Trigger

The workflow listens for new issues in a designated Linear team (e.g. “General”).

🧪 Filter & Validate

Checks if the issue has a valid description, specific label, and correct state.

🧠 AI Classification (GPT-4)

Takes the bug details and determines the responsible team using your predefined team-role mappings.

🔀 Branch Logic

✅ If GPT finds a valid match: the issue is auto-assigned.

❌ If GPT returns “Other”: a Slack message is sent for manual routing.

📦 Update in Linear

The issue’s team is updated using Linear’s API — fully automated, no manual steps needed.

🧩 Customization Options

🧱 Define Your Teams

Update the “Set me up” node with team names and their responsibilities.

🖋️ Tailor Input Requirements

Adjust filters to require specific labels, states, or description formats.

📨 Slack Channel Setup

Choose where Slack should notify when no match is found.

🔐 Supports OAuth2 Credentials

Fully integrated with your authenticated Linear and OpenAI accounts.