Description
Delight your customers with personalized emails — automatically!
This smart workflow uses AI to analyze customer feedback, detects sentiment, and crafts custom responses tailored to the situation.
If a review is negative, the AI determines whether a coupon or special offer could help — and generates a personalized email to turn things around.
No more bland templates. Just impactful, automated follow-ups that build loyalty.
🔹 How It Works:
✅ Product feedback is collected (via form, email, or review system)
✅ AI performs sentiment analysis (positive / neutral / negative)
✅ If negative, it decides whether a coupon should be offered
✅ AI generates a personalized email template
✅ Email is automatically sent or queued for approval
It Automates:
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💬 Feedback collection and processing
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🧠 Sentiment classification with AI
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🎯 Coupon logic based on tone/urgency
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📝 Personalized email generation
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📤 Automated email delivery (via Gmail, Outlook, etc.)
💡 Why Choose This Workflow?
💡 Empathetic Responses – Tailored based on real customer emotion
🎁 Smart Incentives – Offer coupons only when needed
✉️ Personalized Emails – No generic replies
🤖 AI-Powered – From sentiment to message crafting
📊 Improve Retention – Recover unsatisfied customers at scale
⌛ Save Time – Automate what used to take hours
👤 Who Is This For?
✔️ SaaS companies collecting product reviews
✔️ E-commerce stores managing post-purchase feedback
✔️ Customer support teams automating follow-ups
✔️ Marketers running re-engagement campaigns
✔️ Product managers seeking actionable insights from user sentiment
🔗 Consult for Integrations:
🔗 OpenAI / Gemini (Sentiment analysis & text generation)
🔗 Google Sheets or CRM (Storing feedback entries)
🔗 Email Services (Gmail, Outlook, etc.)
🔗 n8n Webhooks, Schedulers, and Conditional Logic
🚀 Get Started Today!
Here’s how to go live in minutes:
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Setup feedback capture form or feedback inbox
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Plug into your CRM or Google Sheet
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Connect to OpenAI/Gemini for sentiment analysis
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Build coupon logic using IF nodes
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Create AI-powered dynamic email templates
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Connect to your email service provider
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Launch — and let AI build bridges with your customers!